Refund Policy

Refund Policy

14-day no-questions refund

Every Berk Studio subscription can be refunded in full within 14 days of the order date, for any reason. Having installed, activated and used the software does not affect this right.

How

E-mail destek@berk-tech.com with your order e-mail and license key. We reply within 2 business days; the refund is issued to the original payment method within 14 days (card refunds are processed by Paddle). The license key is revoked; Berk Studio Core keeps working for free.

After 14 days

No pro-rated refunds within a period. You can cancel at any time; cancellation takes effect at the end of the current billing period. A cancellation request within 14 days of a renewal charge refunds that renewal.

Billing errors and technical problems

Duplicate charges, wrong amounts or an undelivered key are corrected or refunded without time limit. If a documented feature does not work on your system, support will try to fix it first; if it cannot be resolved in reasonable time, the remaining period is refunded pro rata.

Trial

The 3-day trial of each designer panel is free, requires no card and never converts into a paid subscription automatically.

Education and institutional licenses

Refund terms for licenses granted under an agreement are set in that agreement.